Reference

How 988win9 Handles Your Personal Information

This Privacy Policy explains what data we collect when you use your 988win9 account, how we use it, and the choices you have over it.

Account Data ProtectionJazzCash & Easypaisa Payment PrivacyRaast Withdrawal ConfidentialityYour Right to Access & DeleteDirect Contact for Data Requests
988win9 How 988win9 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply practical, layered measures to protect what you share with us. Below are the four areas where this shows up most directly in your account experience — from how cookies work in your browser to how long we keep your payment records.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the account area is used. You can manage cookie preferences through your browser settings at any time.

Payment Data Retention

Records of JazzCash, Easypaisa and Raast transactions are kept for the period required to resolve disputes and meet applicable record-keeping requirements. We do not retain full card or wallet credentials after a transaction clears.

Account Security Practices

Login sessions use OTP verification tied to your registered number. If our system detects a login from an unfamiliar device, it prompts re-verification before granting access to your wallet or withdrawal history.

Your Right to Request Changes

You can request a copy of your data, ask us to correct inaccurate details, or ask us to close and delete your account. We process those requests through the channels listed in the Support section above.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to know what data we hold, request a correction or ask us to delete your account information, reach out through any of the channels below. Our support team handles privacy requests separately from general account queries, so your request goes to the right place without delay. Response times depend on the nature of the request and your region.

Live Chat Start a live chat session from your account dashboard. Mention 'privacy request' at the start so our team routes your query correctly and without delay.
Email Support Send your data request to our support email address found in the account help section. Include your registered contact detail so we can verify your identity before acting.
Account Help Centre Log in and open the Help Centre from the account menu. The privacy and data section there lists the steps to submit a formal access or deletion request.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often from account holders in Pakistan about how their data is handled. If your question is not covered here, use live chat or email to reach our support team directly.

We collect your name, contact details and the payment method you choose — JazzCash, Easypaisa, Raast or bank transfer. We also log your device type and the time of account activity for security purposes.

We share data only where necessary to process your transactions. For example, completing a Raast withdrawal requires passing your account reference to the payment processor. We do not sell your data to advertisers.

Log in, go to the Help Centre and submit a data access request. Our team will verify your identity and provide a summary of the information held on your account within a reasonable period.

Yes. Submit a deletion request through live chat or email with your registered contact detail. We will process it in line with applicable requirements, which may mean retaining certain transaction records for a set period.

We pass only the minimum information needed to your payment processor to complete the transfer. Full wallet credentials are not stored on our servers after a transaction is confirmed.

This policy applies to all accounts on 988win9. Access and data rights depend on local law and are available where local law permits. If you are in Pakistan, the support channels above are the right contact path.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.